Business Process Outsourcing
Advantage Sales and Marketing (ASM) is a leading Sales and Marketing Agency and Business Process Outsourcing Partner.
ASM’s BPO division has been providing services to our clients for more than 20 years. We have a dedicated team of more than 2,000 associates that work in partnership with our clients to deliver high quality, cost effective services.
Headquartered in the United States, we provide all services from our two primary delivery locations in Grand Rapids, Mich. and Tampa Bay, Fla. And with offices in 65 cities across the country, we are well positioned to meet all your specific service requirements. We are dedicated to the Order to Cash process and having these processes on-shore grants you the industry knowledge and expertise required to deliver high quality services to the critical process impacting your cash flow.
What We Do
- EDI Management
- Order Processing
- Customer Service
- Invoice Management
- Accounts Receivable Reporting
- Deduction Management
- Collections
- Forms Administration Services
- Data Synchronization
- Customized Administrative Services
- Vendor Managed Inventory
**These services are provided as a full scope or staff augmentation solution.
Why Advantage
Savings
- ASM delivers 25-50% savings
Process Improvement
- ASM technology and tools enhances the order entry process
- Deduction management expertise – managing your pricing and deduction issues timely and accurately results in improved invoices and resulting cash collections
- DSO is improved through our deduction management process as well as effective and skilled collection practices
- Reporting
- On-shore delivery model
Favorable Contract Terms
- ASM is a true partner in that our confidence and abilities warrant short term termination clauses, typically 90 days. We are flexible and adapt to our clients service requirements.
- ASM is fully scalable and we offer our services to our clients with as few as 1 FTE or for many of our larger clients, we are the entire OTC function.
Sales and Marketing Expertise
- ASM is a premier consumer packaged goods sales and marketing agency, committed to building brand value for our clients and customers. Our BPO clients in the CPG space partner with ASM to improve their revenue and brand recognition.